Over 6000 users in the US reported facing disruptions in the mobile app of instant food delivery platform DoorDash this morning. The outage was reported across major American cities including New York City, Chicago, Los Angeles, and Washington D.C.
Over 6000 users in the US reported facing disruptions in the mobile app of instant food delivery platform DoorDash this morning. Image: Social Media
DoorDash App Outage: This morning, over 6000 users in the US reported facing disruptions in the mobile app of instant food delivery platform DoorDash. Issues ranged from checkout failures to ‘something went wrong’ screens.
DoorDash App Outage: Is the DoorDash Mobile App Down Today?
Yes, the mobile app of instant food delivery platform DoorDash is currently down. Over 6,000 users across the US noted that they were encountering problems with the mobile app. The outage was reported across major American cities including New York City, Chicago, Los Angeles, and Washington D.C.
DoorDash App Outage: Downdetector Status
Users started reporting errors on Downdetector earlier today, with the reports peaking around 6: 30 PM EDT. The platform showed that not all users encountered the same issue. According to the data from downdetector, the majority of the complaints (47%) were related to checkout, with app issues and ordering issues also reported.
DoorDash App Outage: Issues Faced by Customers
Customers faced different types of issues with the mobile app of DoorDash. Some were unable to checkout, while others were unable to place an order on the app. And many users reported seeing ‘something went wrong’ and ‘unexpected error try again’ screens.
DoorDash App Outage: Cause of the Outage
No official cause for the outage of DoorDash’s mobile app has been shared yet. However, such outages are generally caused by an internal server malfunction and configuration errors.
DoorDash’s Response to the Outage
DoorDash has not acknowledged the outage or shared any timeline for restoration of the services. However, based on previous outages involving DoorDash, technical teams typically work to restore services as quickly as possible once issues are identified and the outage doesn’t last long. For further updates, customers should keep up with the official communication channel of DoorDash.
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